Privacy Policy
Last Updated: April 2026
1. Introduction
Welcome to RR Electronics (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (rrelectronics.info) and use our TV repair services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services. The personal information that we collect depends on the context of your interactions with us and the website, and may include:
- Personal Data: Name, phone number, email address, and physical address (for doorstep repair services).
- Service Data: Details about your television brand, model, and the issues you are experiencing.
- Usage Data: Information automatically collected when you visit our site, such as IP address, browser type, device information, and pages visited (via cookies and tracking technologies).
3. How We Use Your Information
We use the personal information collected via our website for a variety of business purposes, including:
- To provide, operate, and maintain our repair services.
- To contact you regarding your service request, provide quotes, and schedule technician visits.
- To send administrative information, such as confirmations and updates to our policies.
- To improve our website, advertising (including Google Ads), and overall customer experience.
4. Third-Party Tracking and Google Ads
We use Google Analytics and Google Ads to understand how visitors engage with our site and to measure the effectiveness of our advertising campaigns. Google and other third-party vendors may use cookies or similar technologies to serve ads based on your past visits to our website.
You can opt out of Google's use of cookies or device identifiers by visiting Google's Ad Settings.
5. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We only share information with third parties when necessary to provide our services (e.g., securely storing contact data to dispatch technicians) or to comply with legal obligations.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no internet transmission is 100% secure.
7. Contact Us
If you have questions or comments about this policy, you may email us at info@rrelectronics.info, contact us by phone at 8766255891, or visit us at our office: H-57, Tilak Nagar, New Delhi 110018.
GST Registration Number: 07DRMPG8445K1Z7 (View GST Certificate PDF)